Players awaiting the September issue of Game Informer have found themselves locked out of the magazine’s highly anticipated Grand Theft Auto 6 cover story, hours after the publication officially dropped the feature. The exclusive 14-page spread, which promises new details and original artwork straight from Rockstar Games, went live on the Game Informer app for free on Tuesday, but readers are now reporting a cascade of technical problems that have effectively shut them out of the very content they were waiting for.
The trouble centers on the app’s account system. According to multiple users, it is currently impossible to create a Game Informer account by any standard means. Manual account registration either returns an error or gets stuck loading indefinitely, and the service is likewise unavailable through Apple or Google login options. The result is a frustrating wall between fans and a story they have been anticipating for weeks.
What’s Inside the Exclusive
The Game Informer feature is a substantial 14-page story that delves into new details about the open-world game alongside original Rockstar artwork. Fans had been particularly eager to learn about the game’s advanced weather simulations, its wildlife systems, and how the studio is depicting its Florida-inspired setting. The depth of the coverage has only amplified the disappointment of those unable to read it.
Game Informer customer support did not immediately respond to a request for comment regarding the outage.
The App Falls Apart
Though the feature has been live on the Game Informer app for free since Tuesday, the practical experience has been anything but smooth. At the moment, it is not possible to make a GI account manually, nor is the service available via Apple or Google accounts. Attempting to create an account either returns an error or gets stuck loading, leaving would-be readers stranded.
Readers have been anticipating this exclusive for weeks, and to have it slip away over a broken account system is a bitter pill. The content is there, but the door is locked.
A frustrated Game Informer subscriber 
Though it may be a while before readers can enjoy the magazine’s story, some people were evidently able to access it before things fell apart. On sites like Reddit, users are sharing new screenshots from the cover story as well as article summaries, giving the broader community a glimpse of what they missed.
The leaked images suggest dynamic thunderstorms will make a return in GTA 6, and that animals will be able to interact with one another in various ways. One screenshot of co-protagonist Jason shows two pigeons in the background seemingly mid-fight, a small detail that underscores Rockstar’s apparent commitment to living ecosystems. The screenshots also highlight the studio’s attention to facial detail, including wrinkles, and to environmental lighting.
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